Comprehensive and tailor-made services
The SERVICES area specialises in Professional Services: Development, Engineering, Integration and Maintenance of Equipment and IT Systems. With clear client focus and the vocation to offer a comprehensive service, Itelsis provides services in all types of facilities. The experience we provide as integral project managers, with more than 30 years of experience, is the best guarantee of customer satisfaction. ITELSIS has specialised resources in:
- Consulting: Advising and providing tailor-made solutions in various fields.
- Project Engineering, Integration and Installation.
- Support and Maintenance: On-site support with personalised response time, depending on the type of incident and service required. Remotely available to our customers all year round through our User Support Centre (24/7).
Endorsements from important actors in various sectors:
- Telecommunications operators
- Universities
- Public Authorities
- Private Corporations
The facilities’ performance capacity and solvency in terms of the technical and safety conditions is demonstrated by:
- Registration in the Ministry of Industry’s Telecommunications register.
- REA accreditation (Accredited Business Register) guarantees compliance with the standards and quality of all health & safety requirements in construction work.
- ISO 9001 quality process accreditations and ISO 14001 environment
Technology consulting
Itelsis places its knowledge at the service of our clients. We work in close collaboration and coordination with the personnel in charge of our clients’ systems so that the most appropriate technological solutions to suit requirements may be selected.
Engineering and planning
Itelsis can be entrusted with the development, supervision and control of a project’s execution status. We report the information at all levels, fostering adequate decision-making, and ensuring the achievement of the proposed objectives.
Installation and configuration
Itelsis implements the most innovative technical solutions, and efficiently carries out their integration and implementation. As our main strategic tool for the future, all solutions meet the appropriate requirements and the highest level of service.
Support and assistance
Itelsis provides a complete set of tailor-made benefits: from drawing up reports or technical auditing to support and assistance services, maintenance, operations for event coverage, specialised training, etc.
Technology consulting
Our expert consultants are involved in the design and implementation of Business Models, Strategic Technology Investment Plans, Technology Audits, Operating Budgets...
Engineering
Itelsis offers a global service of analysis, design and implementation monitoring which allows our clients to deal with any technological project, however complex they may be, with the greatest of confidence.
Supply and integration
and launch
An experienced multidisciplinary team, agreements with the most prestigious manufacturers and a large capacity to supply, integrate and coordinate the implementation of high complexity projects
Training services
As a complement to the integration of equipment and systems, Itelsis offers tailor-made courses on new equipment or technologies and on the updating of those existing units.
Outsourcing services
Outsourcing is becoming increasingly relevant as an efficient improvement and provides our clients with technically qualified resources and maximum flexibility.
Support services
Itelsis offers support, assistance and/or maintenance services tailored to any need and response time (SLA'S):Preventive Maintenance, Conductive Maintenance and Corrective Maintenance.
Other services
Other services offered by the group are technical assistance for events, technological renewal, transfers of equipment or services, software development, hardware manufacturing, housing, etc...